Follow

Pre-purchase base to upgrade early access issue


NOTE: This will not work if you were gifted the game.

If you had pre-purchased the base game and then purchased the fleet command edition to upgrade, and you can't play right away here's what you need to do :

  • Go to your account page in Steam via https://store.steampowered.com/account/
  • Click "View Purchase History"
  • From that page, you will find the original purchase of Homeworld 3 (just the Homeworld 3 game, not the other items) and request a refund.
  • The refund will take about 30-90 minutes to process.
  • Note : The funds themselves will take more time to be depostited back to your Steam Wallet or bank account/credit card. So be sure to select the right option according to what you prefer.
  • Once the refund is processed and the game is out of your library, go back to the store and re-purchase the Fleet Command Bundle
  • You will only be charged for what you're "Missing", that is the Homeworld 3 base game, the same amount that you're being refunded for.
  • It's important that you re-purchase the Fleet Command Bundle, and not the base game.

Once that's done, you will be able to download and play right away.

Note: If this does not work you will need to reach out to Steam Support as they may have to fix something on the back end of your code or licenses. 

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request
Powered by Zendesk