If you are having problems playing Subnautica using your Physical Retail Disk please submit a Ticket to our Support Team using the link above.
If possible, please attach the following information in your Ticket so that our Agents may better assist you in determining options moving forward:
- Proof of Purchase indicating Time of Purchase
- Picture of Front and Back of Game Disk
Once the ticket is received an Agent will reply as soon as possible!
For issues not related to the Physical Version please contact Unknown Worlds via their Blog (https://forums.unknownworlds.com/categories/subnautica-bug-reporting) or Discord (https://discord.gg/subnautica) in the #bug-smash channel.