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Gearbox Software Support

Welcome to Gearbox Software Support!

Please select a title below to get answers from the Knowledge Base or submit a request for direct support. If you're having trouble connecting to SHiFT, please view the SHiFT Status Twitter account for the most recent updates.


  • SHiFT
  • Relic Hunters Legend
  • Homeworld Mobile
  • Risk of Rain 2
  • Blanc
  • Eyes in the Dark
  • Godfall
  • Tribes of Midgard
  • Tiny Tina's Wonderlands
  • Borderlands 3
  • Borderlands: Game of the Year Edition
  • Borderlands: The Handsome Collection
  • Borderlands: The Pre-Sequel
  • Borderlands 2
  • Borderlands
  • Penn & Teller VR: Frankly Unfair, Unkind, Unnecessary, & Underhanded
  • Subnautica
  • We Happy Few
  • Fortnite
  • Hello Neighbor
  • Hello Neighbor: Hide & Seek
  • Hello Neighbor 2
  • Bulletstorm: Full Clip Edition
  • Battleborn
  • Homeworld Remastered Collection
  • Homeworld: Deserts of Kharak
  • Duke Nukem 3D: 20th Anniversary World Tour
  • Desert Bus VR
  • Project 1v1
  • Other

Promoted articles

  • DLC Story Mission: Long Way to the Top – Lootsplosion does not trigger – HOT FIX
  • Server migration from GameSpy to Steamworks
  • LootTheWorld Scheduled Maintenance
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