How to Create a SHiFT Account using the SHiFT Website

Creating an Account: SHiFT Website

From you can select the Create New Account button on the right panel to start the process.  From here there are two pathways to creating a new account:

    1. Using Email
    2. Using First Party Account

Due to questions received we've also made available a guidelines regarding Display Name Requirements.

 1. Creating an Account: SHiFT Website Via Email

Step 1: If you want to make ONLY a SHiFT account itself during the creation step, you can select Create New Account with Email


Step 2: This will bring you to the SHiFT Account Sign Up form.


You will need to provide the following information:

  1. Email - This must be a valid email.
    • We now enforce email validation as a required step before allowing an account to be accessed or used. If a fake email is used, you will not be able to access their profile.
  2. First Name / Last Name
  3. Password - The password must:
    • Be at least 8 characters long
    • Contain at least 1 Uppercase and Lowercase letter
    • Contain at least 1 number or special character
      • Supported special characters include: @?*+.|{}()[]/"',~&%$^-=<>!`\
  4. Confirm Password - Must be an exact match of the Password field.
  5. Verify Date of Birth - You must be at least 16 years old to make an account.
  6. Country of Residence
  7. Agree to the Terms of Service – An account cannot be created if you do not agree to the terms of service.
  8. Subscription to Newsletter – This is entirely optional and can be altered in user profile after the fact.
  9. Captcha – Standard final step

Step 3: Once everything has been filled out correctly, the account will be created and the Email Verification will be sent. Once this is accepted, then you can finish signing in and access their profile. 

2. Creating an Account: SHiFT Website via 1st Party

  1. If the you already have a supported 1st Party account and want to create a SHiFT account that is automatically connected to that account, you can choose to sign up by signing directly into your first party account instead.
    1. Supported 1st Party accounts include:
      •  Steam
      • Xbox Live
      • Playstation Network
      • Epic Games
      • Twitch
      • My2K
      • Google
      • Facebook
      • Twitter
  1. Selecting any of these options will take you to the Sign In page for the appropriate 1st Party site.
  2. By signing into your 1st Party account in this way, they are authorizing Gearbox to create a platform association between their new SHiFT account and the 1st Party platform they signed into.
    • Example: If you use the Playstation Network option, you will be asked to sign in to their Playstation Network account. Once done, you will have a new SHiFT account that is automatically connected to that Playstation Network account.
  3. When creating an account by signing into a 1st Party partner account, the necessary information (First Name, Last Name, email, and password) is acquired from the account information provided by the 1st Party and applied to the SHiFT Account.

This information can be changed after the fact separately by visiting the Profile page on the SHiFT website. 

Additional Information: Display Name Requirements

As part of the steps to regulate who is able to create SHiFT accounts, comply with local and international regulations, and ensure that all SHiFT everyone must adhere to the right structure of naming, there is a list of specific rules in place that all SHiFT Account Display Names are required to follow:

  1. Name must be unique. No one else in the database can have the same name.
  2. Must be between 3-16 characters long.
  3. Must start with a letter. We don’t allow display names that begin with punctuation or numbers.
  4. Limited to a-z, A-Z, 0-9, or non-consecutive underscore, hyphen, or period/full-stop characters.

Display Names are not chosen at account creation, they are auto-generated based on the provided email.  Once an account is created successfully, you can change your Display Name from the Edit Profile option on the SHiFT website. The rules above must still be followed for any changes.


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