General FAQ – Gearbox Entertainment Support

Well, if it isn't a Fatemaker!

We know you probably have some questions about Tiny Tina's Wonderlands, so we've put together a quick FAQ guide for you. After you read the Q&A's below, if you still require more information about the game then please feel free to reach out to us!

Where do I go to access my pre-order DLC?

Any pre-order DLC items will appear in your Inbox, which can be accessed in the Mail tab of the game's Social menu while in game. You won't be able to redeem these from the Social Menu when you are viewing the Main Menu, so make sure to jump into the game to get it all.

How do I unlink my SHiFT account?

There is no way to unlink your SHiFT account from the in-game menus. To unlink your SHiFT account from various platforms, log in to your SHiFT account on an internet browser and you'll be able to manage your linked accounts there.

How do I earn Skeleton Keys?

Skeleton Keys and other fun rewards are granted from SHiFT Codes. The best way to obtain SHiFT codes is by following Gearbox on social media sites such as Twitter and Facebook. Keep an eye out for codes to be posted and then you'll be able to redeem them from the SHiFT tab of the Social menu in-game, or on the SHiFT website here: https://shift.gearboxsoftware.com/rewards

How do I view the Credits?

There are two ways to view the credits - either by holding the appropriate button prompt from the main menu or by defeating the big bad boss of the game and letting them roll while you bask in your victory!

Where are my Loyalty Rewards (for playing Borderlands titles)?

You can receive Wonderlands Loyalty Rewards when your SHiFT account is linked to Borderlands 3. But you'll only get this once across all your platforms, so choose wisely!

Where can I see my Badass/Guardian Rank?

In Tiny Tina’s Wonderlands, Guardian Rank has been replaced with "Myth Rank." This functions very similarly to Badass/Guardian Rank from Borderlands games, but can only be accessed after reaching level 40. Once unlocked, this can be found in the AURA menu.

I lost some loot, but it isn't showing up in the Lost Loot Machine. How do I get my loot?

The Lost Loot Machine will automatically collect loot drops that you leave behind, but there are a few things to keep in mind:

Loot dropped directly from your inventory is considered "discarded", and will not be collected by the Lost Loot Machine.
Loot collected by the machine is specific to the rarity of items, so any high rarity gear (blue, purple or orange) will be collected. Lower rarity gear (white or green) will never be collected by the machine.
The Lost Loot Machine has a limit to how many items it can store, but this can be upgraded by purchasing a Storage Deck Upgrade (or "SDU") from the Blacksmith's Forge in Brighthoof.
If you're in another player's game, and they have Group Mode set to Co-opetition, loot lost during that play session will not be collected by the Lost Loot Machine. Only loot dropped while playing in Co-operation mode is collected since it is scaled to the player's level.

How do I access Photo Mode?

Photo Mode can be accessed while in gameplay on any map from the Pause menu or the Camera icon on the Social Wheel.

Where do I find the Screenshots I took in Photo Mode?

For PC: The screenshots saved from Photo Mode should appear in a Screenshots folder located in the same folder location where your save data is stored. By default, this should look something like: C:\Users\Username\Documents\My Games\Tiny Tinas Wonderlands\Saved\Screenshots
For Console: Users can take screenshots using the console’s recording features and will be stored with your other game captures.

I can't find a path to the waypoint. Am I stuck?

The path that you take to reach a waypoint may not always be obvious. You may have to rotate the Map in the ECHO menu to help find your desired path. Lookout for elevation changes on the map, they can be tricky! Custom waypoints can also be set while on this screen by positioning the cursor on the desired location and selecting Custom Waypoint.

Do I get anything for completing optional objectives on missions?

Several missions in Tiny Tina's Wonderlands contain optional objectives (denoted by a + symbol next to its checkbox on the HUD). Completing an optional objective will grant you an additional reward after completing the mission. The reward varies per mission!

What does lowering or raising the Difficulty option do?

Tiny Tina’s Wonderlands has three difficulty options: Relaxed, Balanced, and Intense.
Balanced is the default setting with no modifications.
In Relaxed, the player will deal more damage and enemies will deal less damage. In addition, matching elemental damage to health type is less important.
In Intense, the player will deal less damage and enemies will deal more damage. In addition, the using the correct elemental damage for the health type is very important. There is also a slight bonus to Gold and Moon Orb drops on Intense.

What's the difference between Co-operation and Co-opetition mode?

The Group Mode determines how enemies and loot scale for each player. In Co-operation mode, each player encounters enemies and loot that are scaled to their level. Loot drops are also instanced, meaning that they are unique for each player in this mode. Co-opetition uses the "Classic" Borderlands rules. Enemies and loot are scaled to the host player's level, and loot drops are the same for all players (meaning that each item can only be picked up by one person).

Where do I go to adjust the brightness or HDR settings?

These options can be found by selecting Options > Visuals > Calibrate Display. From here, you have the option to adjust brightness, black levels, and HDR (if your screen and console support it).

I selected "Calibrate Display" in the Visuals options, but there's no HDR setting. Is this located somewhere else?

If the HDR setting is not appearing under Calibrate Display, it is likely because:

You're not using an HDR-capable display.
The console's HDR setting is disabled.
You're playing on Xbox One. On Xbox One, the game automatically detects the console's HDR settings and enables/disables it accordingly.

How do I do 4-player split-screen?

Tiny Tina's Wonderlands supports 2-player split-screen locally for PlayStation 4 and Xbox One.
For PlayStation 5 and Xbox X|S you can have up to 4 players on split-screen locally.
PC users will not be able to use a split-screen option.
Split-screen users can still match-make or join online friends to create a 4-player session.

I can't seem to find sessions with people in my region when matchmaking, am I missing something?

Check your Matchmaking Region setting to make sure it's set correctly. This can be found by going to the Social menu which can be accessed from the main menu or in-game Pause screen and following these steps:

Proceed to the Matchmaking tab and look at the lower right of the screen.
There you'll see your current Matchmaking Region. (By default it should be set to Auto.)
You can manually set your desired region from here using the indicated button prompt.

NOTE: The game will never match-make you with someone that is outside your region.

I set my game to Open to Public but no one is joining my session, what's wrong here?

A few things to note about Matchmaking:

You must be in gameplay for other users to match-make into your session. If you're sitting on the main menu, you will never be joined by people searching in the Matchmaking menu.
Only users that are near to your main story mission progress will be able to match-make with you while searching for Campaign. Someone that is significantly farther or not as far in the story won't match-make into your session.
After completing the main story, Chaos Chamber matchmaking will become available.
Only users on your current play-through and group mode can match-make with you. If you're set to Co-operation mode, no users set to Co-opetition will match-make with you.

Can I match-make with someone set to a different Group Mode?

No. Users that are set to Co-operation mode will only match with other users set to Co-operation. This works the same for Co-opetition. This setting is selected when starting a new game, but can also be changed from the Edit Group menu. This menu can be accessed in the upper right of the main menu or Pause screen.
Keep in mind grouping can be limited by Group Privacy settings (Friends Only, Invite Only, Open to Public, Local Only) as well.

How do I send/receive invites on PC?

You can invite or join friends on PC from the Roster menu. To access the Roster menu:

Select Social from the main menu or pause screen and proceed to the Roster tab. You should see all of your Epic Games Store (EGS) friends listed here.
Click on their name and you should see the option to Invite them. If their Privacy setting is set to Open to Public or Friends Only, then you should also see a Join option.
After sending the invite, your friend should receive a notification in the EGS client that they can then accept to join your game.

I'm unable to join or invite my friend from the Roster menu, how do I fix this?

If your friend is in a full four-player session, you will be unable to join them and their group will be unable to join you. If they are not in a full session but you still cannot invite/join them, their Group Privacy Mode may be set to Local Only. If this is the case, changing this setting to Friends Only should allow you to Invite or Join them. They can check this setting in the upper right of the main menu or pause screen.

How does "Fast Forward" work in Co-op?

If you join another player that is farther along in the main story than you and complete a critical path mission while in their game as a guest, then when you go back into you Single Player game you will be placed back at whatever mission you were on before you joined the multiplayer session. Once you reach the start of a main story mission you already completed as a guest in another player's session, you will receive a prompt asking you if you'd like to fast forward through the mission(s) that you've already completed. If you say yes then the game will skip your character through the mission(s) you completed and put you at the start of the nearest mission you have not completed.
NOTE 1: This does not apply to Side Missions. Any side mission you complete in multiplayer will show as completed when you return to single player and you cannot replay the mission in that play-through.
NOTE 2: If you choose to play through the Main Story Mission(s) that you already completed in multiplayer you will not receive the rewards for that mission a second time since you already obtained them in the multiplayer session.

Can I "Fast Forward" through missions while in multiplayer?

No. If you return to your own hosted game session after completing missions as a guest and allow other users to join your session as guests, then you will not receive the option to Fast Forward through previously completed missions. This feature is only available if you reach the start of those previously completed missions while playing in Single Player mode.